what is the Ombudsman?
The Yukon Ombudsman is an impartial investigator who takes complaints of unfairness in territorial government services. The Ombudsman is an Officer of the Legislative Assembly but is independent of government and political parties. The Ombudsman is neither an advocate for a complainant nor a defender of government actions.
What we do
The mission of the Office of the Yukon Ombudsman is to provide an independent, impartial means by which public complaints concerning the Government of Yukon can be heard and investigated with the goal of promoting fairness, openness and accountability in public administration.
The Office of the Ombudsman is a service available to all Yukoners. We strive throughout the year to publicize our work to ensure Yukoners are aware of the services that are available to them from our office.
Over the last three years, we have held a number of public information sessions about our work and services. We have generated a number of news releases to disseminate information to the public through the media. We created a new brochure, containing general information about our office, and a smaller info card, with information for young Yukoners. We are also developing a brochure specifically for seniors.
As with many offices located in Whitehorse, the Office of the Ombudsman is not as well known in other Yukon communities. We are working to change that.