useful tools
What we can investigate
The Ombudsman can investigate:
- Yukon government departments
- crown corporations & independent authorities or boards
- public schools
- Yukon College
- Hospitals
- professional & occupational governing bodies
- municipalities & Yukon First Nations (at their request only)
The Ombudsman cannot investigate:
- disputes between individuals
- the federal government
- the courts, Yukon Legislature, Yukon Elections Office, or lawyers acting on behalf of government
- the RCMP
- landlord/tenant matters
- home or auto insurance
- banks
- businesses
- matters which took place before the Ombudsman Act became law (1996)
Not all complaints get investigated. Each complaint is unique and we try to assist in finding the best resolution. We may conduct an investigation or we may instead suggest other ways to solve your problem.
All services of the Office of the Ombudsman are free and confidential.
Complaint flow chart
Our flow chart shows what happens when someone brings a complaint to the Ombudsman.
How to resolve disputes
Coming