Yukon Information and Privacy Commissioner
Procedures for Complaints and Requests for Review under ATIPP Act
This is a printable PDF version of the IPC's Procedures for Managing Complaint Investigations under ATIPPA.
Procedures for Investigating Complaints under HIPMA
Please see the printable version of the Information and Privacy Commissioner's Procedures for Managing Complaint Investigations under HIPMA, and feel free to contact us if you have any questions.
Relevant FAQs
- Is the Information and Privacy Commissioner part of government?
No, the Information and Privacy Commissioner (IPC) is an independent officer of the Yukon Legislative Assembly and is, therefore, not part of the Yukon government.
In Yukon, the IPC is the same person as the Ombudsman and the Public Interest Disclosure Commissioner. Click on each role for more information.
The IPC is responsible for monitoring compliance with the Health Information Privacy and Management Act (HIPMA) and the Access to Information and Protection of Privacy Act (ATIPP).
ATIPP applies to Yukon public bodies, such as Yukon government departments. HIPMA applies to custodians (see ‘What is a custodian?’). For more information about HIPMA see the HIPMA FAQ section.
The IPC has a number of responsibilities under these Acts and has broad authority to investigate complaints made, including the power to compel production of records and witnesses. Under ATIPP and HIPMA, the IPC also has adjudicative authority which means her office can make findings of fact and law that are binding on public bodies and custodians subject to the Acts.
Contact Us
We're here to help!
3162 Third Avenue, Main Floor
(corner of Third Avenue & Alexander Street)
Whitehorse, Yukon, Y1A 1G3
With the continued presence of COVID-19 in our community, our office continues to encourage the wearing of masks by all visitors to our office. If you do not have a mask, our office can provide you with a disposable one.
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@YukonOmbIpcPidc
@yukonombipcpidc
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To submit a complaint or a request for review (access request) form:
Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)
Email*: intake@yukonombudsman.ca
For media inquiries:
Phone:867-332-4555
Email*: communications@yukonombudsman.ca