Yukon Ombudsman Yukon Information and Privacy Commissioner Yukon Public Interest Disclosure Commissioner

Yukon Information and Privacy Commissioner

Frequently Asked Questions


What is a custodian?

 ‘Custodian’ is a key term in HIPMA.  This is an authorized person who may collect, use and disclose personal health information only in accordance with the legislation.  Custodians include most health care providers, operators of hospitals and health facilities, the Yukon Government Department of Health and Social Services, the Department of Community Services Yukon Emergency Medical Services program, the Kwanlin Dun First Nation Health Centre, the Many Rivers Counselling and Support Services Society, and the Child Development Centre.

‘Health care providers’ are also defined.  They include physicians, nurses, pharmacists, chiropractors, optometrists, dentists and related professionals, psychologists, occupational therapists, midwives, naturopaths, and speech language pathologists, as well as individuals defined in the Health Professions Act, such as physiotherapists.

‘Health facility’ is a defined term and includes medical clinics, community health centres, dental clinics, medical laboratories, specimen collection centres, pharmacies, nursing homes and other continuing or long-term care facilities. 

What is a ‘record of user activity’?

Electronic information systems used by custodians should have a ‘user-based’ capability to track access to any information within that system.  This means that the system can differentiate between users, usually by the login credentials assigned to each user.  Every time a custodian or one of their employees accesses your personal health information, they must each use their own login and the system records this access.

A ‘record of user activity’ is the record generated by the system that identifies who has accessed your personal health information.  HIPMA gives you the right to request access to this record and the custodian is not allowed to charge you a fee to provide you with it.

You would request access to a record of user activity from a custodian in the same way you would request access to other personal health information from them (see ‘How do I request access to my personal health information?’).

Where can I get more information?

For any questions about your rights and custodians’ responsibilities under HIPMA, please contact us.

Office of the Information and Privacy Commissioner
Suite 201, 211 Hawkins Street
Whitehorse, Yukon, Y1A 1X3
Ph: 867-667-8468 
Toll free: 1-800-661-0408 ext. 8468

The Office is open between 8:30 A.M. and 4:30 P.M. from Monday to Friday.