For the Public For Authorities

Yukon Ombudsman

The Ombudsman promotes and protects fairness in the delivery of government services.

promoting

fairness,

openness,

and

accountability

If you believe you have been treated unfairly, we may investigate, mediate or suggest other ways to solve the problem.

We are neutral and look at the complaint from all sides.

What's New

Ombudsman calls to modernize Act

The Yukon Ombudsman has issued a special report requesting amendments to the Ombudsman Act that provide the same authority found in the majority of Canadian jurisdictions and align it with international best practices.

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Annual report highlights office is busier than ever

Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.

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Ombudsman releases second report on Hidden Valley School

Report finds less than half of Department Actions meet recommendations.

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Can the Ombudsman investigate my complaint? Find out

Where can I find resources to help me? Find out

What investigations have you done? Find out

How do I make a complaint? Find out

Contact Us

We're here to help!

3162 Third Avenue, Main Floor
(corner of Third Avenue & Alexander Street)
Whitehorse, Yukon, Y1A 1G3

With the continued presence of COVID-19 in our community, our office continues to encourage the wearing of masks by all visitors to our office. If you do not have a mask, our office can provide you with a disposable one.

For general inquiries:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: info@yukonombudsman.ca

*Email is not a secure method of communication. Email containing personal information should not be sent to our office unless sent securely. If you wish to send us a completed form or other personal details, you can request a Secure File Transfer link from our office.

To submit a complaint or a request for review (access request) form:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: intake@yukonombudsman.ca

For media inquiries:

Phone:867-332-4555

Email*: communications@yukonombudsman.ca